Faq
A. In order to maintain a proper and manageable coat, it is recommended that you have your pet groomed every 6 – 8 weeks.
A. No, only a Vet can do this.
A. Yes, check our website for Coupons, Referral program and Loyalty Reward program.
A. Yes, it is better for both of you if your pet is kept in a short cut or a puppy cut free from mats
A. There have been confirmed cases of rabies in the county. This requirement is for all of our customers, their pets and our employees protection
A. Yes, You are more than welcome to sit and watch as your pet is groomed. Plus the Groomer would love the company too.
A. Yes & No. Grooming is done by appointments. You bring your pet in at your schedule time slot and you will be called when your pet is done. Your pet will only be crated for the time it takes for you to come and pick him/her up
A. Most basic grooming takes about 1 ½ depending on the pet’s behavior, condition, length and texture of the coat, and the size of the dog. As soon as your pet is done you will be notified that your pet is ready for pick up.
A. After your pup has had their required set of vaccinations. Grooming for a pup should start as soon as possible. This helps the pup become acquainted with the sounds of the salon environment, noises such as dryers, clippers, other dogs etc. For a puppy’s first grooming, we most likely wont do a haircut. Also, at home please play with their paws and brush/comb them to get them used to being handled. This is also for cats. With cats getting them used to a wet bath at a young age helps with the stress factor as they grow.
A. Cash, checks, most major credit cards.
A. Yes, If you feel they did a good job and your satisfied with how your pet looks, you're welcome to do so. Tips are very much appreciated. You can tip your groomer by cash, check or credit card.
